Privacy Policy

Effective Date: August 1, 2024

NXTSIM values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our SIM cards, eSIMs, or other services. It also outlines your rights and choices regarding your personal data.

By using our services, you agree to the terms of this Privacy Policy.

Table of Contents

1. Applicability of this Privacy Policy

This Privacy Policy applies to users of NXTSIM’s services, including our SIM cards, eSIMs, websites, and other services. It covers how we handle the personal information of individual users, business customers, and job applicants.

2. How We Collect, Use, and Disclose Personal Information

We collect personal information in the following ways:

  • Directly from You:
    When you register for an account, purchase a SIM card or eSIM, or contact us.
     
  • Automatically:
    Through cookies and similar technologies when you interact with our services.
     
  • From Third Parties:
    Including our affiliates, service providers, and public sources.

As a data controller, NXTSIM determines the purposes and means of processing your personal data. We ensure that this data is processed in compliance with applicable data protection laws.

3. Information We Collect

We collect the following types of personal information:

  • Account Information:
    Name, contact information, email, and account activities.
     
  • Biometric Information:
    Biometric identifiers for identity verification where required by law.
     
  • Business Information:
    Contact information of employees of our business customers.
     
  • Tracking Information:
    Browser type, IP address, and online activity through cookies.
     
  • Demographic Information:
    Age, location, and preferences.
     
  • Job Application Information:
    Contact information, education, and job history.
     
  • Order Information:
    Name, billing address, shipping address, and payment details.
     
  • Feedback and Support:
    Name, email, and content of your communications with us.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period is determined based on the sensitivity of the information and legal requirements.

5. How We Use Personal Information

We use personal information to:

  • Provide and improve our products and services.
  • Process transactions and manage your account.
  • Communicate with you about your orders, inquiries, and support requests.
  • Send promotional materials with your consent.
  • Protect against fraud and comply with legal obligations.
  • Conduct analytics to enhance our services.

6. How We Share Personal Information

We may share your personal information with:

  • Affiliates:
    For business and operational purposes.
     
  • Service Providers:
    Who assist us with payment processing, technical support, and other services.
     
  • Business Partners:
    For joint promotions or business transactions.
     
  • Legal Authorities:
    When required by law or to protect our rights.

We do not sell your personal information. We may share it with third parties for cross-context behavioral advertising as outlined in this Privacy Policy.

7. Your Rights

Depending on your location and applicable law, you may have the following rights:

  • Access Your Data:
    Request details about the personal information we collect and use.
     
  • Rectify Data:
    Request correction of inaccurate personal information.
     
  • Delete Data:
    Request deletion of your personal information.
     
  • Withdraw Consent:
    Withdraw consent where applicable.
     
  • Object to Processing:
    Object to processing of your personal information.

To exercise your rights, please contact us at the address provided below.

8. Data Transfer & International Data Transfer

Your personal information may be processed in countries outside your own, including the United States. We take steps to protect your data according to applicable privacy principles when transferring it internationally.

9. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure. If you believe your account has been compromised, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or sending an email. Please review this policy regularly.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 16 without parental consent.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@nxtsim.com

13. Additional Information for California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt-out of the sale of personal information. For more details, please refer to the CCPA section on our website.